Software for Call Centers & Finance Companies

Recover more overdue receivables, in less time.

CollectHub transforms how your company manages delinquent debt. Intelligently segment debtors, centralize payment promises, and evaluate collector performance in a single dashboard — the system pays for itself with what it helps recover.

CollectHub Dashboard

Overdue debt still lives in Excel and shared spreadsheets

Debtor lists in spreadsheets that go stale, collectors who don't know who to call today, payment promises that get lost in a WhatsApp chat, and supervisors with no way to audit each collector's actual work. Every day like that is debt that keeps aging.

Everything your collections team needs, in one dashboard

CollectHub's infrastructure provides a private, secure, and fast environment for your team to manage portfolios from anywhere.

Roles & Collectors

Hierarchical assignment with Admins, Supervisors, and Collectors. Mass assignment and automated debtor load balancing.

Payment Promises (PP)

Add formal customer promises with agreed dates. Integrated interactive calendar for follow-up and visualizing missed payments.

Performance Monitor

Statistical dashboards for supervisors: recovery quotas, monetary projections, individual agent effectiveness, and absence tracking.

Payment Management

Payment module with direct application to charged-off debts. Accounting support for late fees, refinancing, and audited financial history.

Total Isolation

Your own `.yourcompany.com` environment with data completely separated from other clients. Your portfolios never mix with anyone else's — legal privacy guarantee.

How we work

We go deep, not wide

Direct access to the founder

No call center, no ticket system. You talk to the person who built the system.

Few clients, full implementation

We'd rather support a few companies well than sell licenses and disappear.

Total isolation per client

Each company's data lives separately from the rest. Your portfolios never mix with another client's.

An investment you evaluate with your own numbers

We don't promise guaranteed results. Before you sign, we review your operation: how many collectors you have, how the portfolio is distributed, and how much time goes into repetitive work. With those numbers, you evaluate the return yourself.

¿Estás comparando herramientas antes de decidir? Leé nuestra guía sobre software de cobranza en El Salvador: qué debe resolver, en qué se diferencia de un CRM y cómo se audita el trabajo de los gestores.

IMPLEMENTATION

How you start using CollectHub

From your current portfolio to an organized operation, with guidance at every step.

1

We review your collections operation

How many collectors you have, how portfolios are assigned today, and what reports supervision needs.

2

We configure the platform

Structure of admins, supervisors, and collectors, with assignment rules and load balancing.

3

We load your portfolio

We upload your debtors and balances from your ERP, an Excel file, or however you manage them today.

4

We train your team

We train supervisors and collectors on the daily routine: worklists, payment promises, and payments.

5

Guided go-live

We launch with you and fine-tune rules and reports based on the real operation.

How the investment is composed

The investment depends on your operation, not on a flat module list. These are the factors that move it:

  • → Number of active collectors and supervisors
  • → Portfolio volume under management and assignment pace
  • → Active admin and supervision users

Quoted separately

  • • Custom integrations beyond the standard scope
  • • Custom development for processes specific to your operation

In the demo we review your case with these numbers and give you a clear proposal, including what's covered and what is quoted separately.

Ready to get your collections operation in order?

Schedule a demo and we'll show you CollectHub working with the real logic of your collections operation.

Schedule a demo

Ready to structure your business and grow again?

Schedule a free 20-minute consultation. You'll speak person-to-person with technical experts who understand the Salvadoran market. No bots, no confusing jargon.

HayVoy Consultant

Geovani Escobar

Strategic Consultant

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