General Terms of Service

Current Revision: March 2026

1. Scope and Informational Nature

These considerations govern the use of HayVoy's informational interfaces. It should be emphasized that the transactional relationship, evolutionary maintenance, custom software delivery, and implementations of our flagship products (Aura ERP and CollectHub) are perfected exclusively through the signing of physical or digitally certified Service Level Agreements (SLA) between your legal representatives and HayVoy.

2. Corporate Intellectual Property

All described methodologies, visual flow logics, interactive demonstration structures, and the registered naming of the HayVoy ecosystem constitute protected intellectual property. Any copying, frontend reverse engineering, or brand exploitation without the explicit manifest of the board of directors is restricted.

3. Ethical Use of Contact Channels

Our forms and direct service channels are entirely dedicated to scheduling consultations and providing support for the corporate market. The use of scripts, automated mining, or distribution of mass offers without prior request using our transactional routing is prohibited.

4. Resolutions and Operational Continuity

The standard resolution times for incidents on cloud systems managed by HayVoy are formally detailed during the contract initiation or 'kick-off' with each client. This site will not be considered a contractual addendum for penalties, operating exclusively as a descriptive portfolio of our capabilities.